| It's a crime that shows up quite often in the news | | | | threats will not affect their job status. |
| media—employees and other innocent victims | | | | |
| being killed at the hands of robbers, coworkers, and | | | | Workplace Violence Policy |
| customers during an ugly act of criminal violence. | | | | |
| According to data provided by the Bureau of Labor | | | | Experts believe that one of the first steps in |
| Statistics (BLS), workplace violence is the leading | | | | preventing employee violence is to provide |
| cause of death among employees after | | | | disgruntled employees with an outlet to vent their |
| transportation- and fall-related incidents. | | | | frustrations, as well as a way to communicate their |
| Today's current statistics continue to illustrate this | | | | grievances to upper management. Experts argue |
| ugly picture: | | | | that by providing such an outlet, employees can |
| | | | | better deal with the stressors of their jobs. As a |
| - More than 2 employees are killed each day as a | | | | result, the negative emotions that lead to violent |
| result of workplace violence. | | | | rages are defused and problems are more properly |
| | | | | addressed. |
| - 17% of workplace murders are committed by | | | | |
| coworkers and customers/clients. | | | | Effective violence policies are also crucial in protecting |
| | | | | employees and reducing the risk of employee |
| - 75% of workplace murders are committed by | | | | violence. The following are some tips that |
| thieves and theft-related crimes. | | | | employers should consider when devising policies |
| | | | | against violence in the workplace: |
| In addition to these heinous murders, thousands of | | | | |
| employees are injured every year as a result of | | | | - Implement a zero-tolerance policy against workplace |
| violent acts in the workplace. With robbers, | | | | violence. Your policy should also include a strict |
| employees and clients committing these violent | | | | no-weapons rule. |
| crimes, every employee is at risk—no matter | | | | |
| where they work. For this reason, employers should | | | | - Your policy should strictly prohibit all violent or |
| put in place the necessary safety measures to help | | | | threatening behavior, whether physical or verbal. |
| protect the lives of their employees, as well as their | | | | |
| own. | | | | - All employees, customers, and other visitors on |
| | | | | company premises or engaged in company-related |
| Reducing Employer Liability | | | | business should be required to adhere to the rules of |
| | | | | your workplace violence policy |
| Workplace violence has added to employers' | | | | |
| concerns over liability. In an effort to address this | | | | - Ensure your policy includes procedures for reporting |
| concern, the following are some tips on how | | | | and investigating accusations of workplace violence. |
| company's can lessen their liability, as well as create a | | | | All violent behavior should be reported to |
| safer work environment for everyone: | | | | management immediately. |
| - Respond immediately to all reports of violence, | | | | |
| threats, and/or weapons on company premises. | | | | - Have well-defined procedures for responding to and |
| | | | | dealing with incidents of workplace violence. |
| - Investigate all reports of harassment and other | | | | |
| physical or verbal misconduct immediately. | | | | Ensuring that managers and supervisors are |
| | | | | thoroughly educated and trained in areas such as |
| - When dealing with unusual events, seek advice | | | | diversity, discrimination, drug and alcohol abuse, |
| from a higher authority within the company or legal | | | | employment practices, and the common signs and |
| counsel. | | | | triggering factors of workplace violence is critical in |
| | | | | reducing the risk of employer liability and workplace |
| - Conduct all investigations and counseling sessions | | | | violence. Knowing how to discipline and terminate |
| discreetly and suppress any defamatory gossip | | | | problem employees with respect and fairness is |
| among employees. | | | | extremely important. |
| | | | | |
| - Put in place a written policy that thoroughly | | | | More Helpful Tips |
| addresses workplace violence. Take the necessary | | | | |
| action to prevent and correct all forms of misconduct | | | | The following are a few more helpful tips on reducing |
| and harassment. | | | | the risk of violence in the workplace: |
| | | | | |
| - Follow up with each and every victim of | | | | - Set up a code word that receptionists can use to |
| harassment or misconduct. Inform them of the | | | | alert a coworker if a potentially dangerous individual |
| corrective action taken and encourage them to | | | | arrives at the reception area. |
| report any future misbehavior or retaliation. | | | | |
| | | | | - Post signs throughout the office that communicate |
| - If an employee shows up at work impaired by | | | | that company employes are working to maintain a |
| alcohol or drugs, have security personnel or law | | | | safe working environment. |
| enforcement remove the employee. Do not allow | | | | |
| another employee to remove the person! Do not | | | | - Conduct regular training sessions to teach managers |
| allow the impaired employee to drive! | | | | and supervisors how to recognize the warning signs |
| | | | | of violence and minimize potentially violent situations |
| - Thoroughly screen all job applicants. Be sure to | | | | in the workplace. |
| verify all references and conduct a background | | | | |
| check. | | | | - Conduct routine safety checks and maintenance of |
| | | | | security features in and around the workplace, |
| - Train management and employees to recognize the | | | | including emergency exits, alarms, security lighting, |
| warning signs of potential workplace violence. | | | | surveillance cameras, and/or metal detectors. |
| | | | | |
| - When faced with a threat, hire extra security and | | | | Being prepared is the first step to avoiding the |
| provide employees with sufficient warning and | | | | negative consequences of violence in the |
| instructions. | | | | workplace. Taking time to educate yourself, as well |
| Make certain that all employees/victims know that | | | | as the managers, supervisors, and employes of your |
| reporting workplace violence, harassment, and/or | | | | company is well worth the effort! |