Surviving Stress in a Call Center

Stress at work is a given. Why else do so manyChristmas tree, a couple of yards of muslin, and a
companies hand out little squeezy stress balls to theirset of permanent markers. Over the course of two
employees? I've never known those things toor three evenings I cut out 24 gingerbread man
actually reduce everyday stress. You're not allowedshaped figures about 10" high from the muslin and
to really peg someone in the back of the head withthen colored different designs on half of them with
one the way you want to when someone has beenthe markers. They weren't personalized with names
so rude as to not put more paper in the printer whenbut I did try to vary the designs according to what I
they last used it. Or when someone didn't botherthought might fit each person's character in an
making more coffee after they took the last cup.amusing way. Then I sewed them up including
But one does come in handy for squeezing toscraggly strands of embroidery floss for hair, stuffed
strengthen your hand or, if placed between yourthem and, voila, I had 12 Dammit Dolls!
back and your ergonomically engineered chair thatShowing up at work a bit early, I set up the tree on
seems to be designed for people 5'10" and above,a central table in our group and tucked the dolls all
you can use it for a mini lower-back massage.over it. It helped to add some candy canes here and
Though for real, temporary stress relief, it's mythere also. The fun began when everyone came in. I
opinion that chocolate works much better.explained that these were Dammit Dolls and each
My all-time greatest contribution for overall teamperson could have their own. They each got to
stress relief was during the holiday season when Ichoose whichever one they wanted and, surprisingly,
worked in a call center. Every team would decoratepretty much everyone chose the one I had in mind
their section with lights and tinsel and stockings andfor them when I was coloring them.
whatever else they could think of to create someIt was a huge hit. People could throttle and twist the
kind of festive atmosphere. Christmas cards weredolls and one girl even used hers as a voodoo doll to
routinely handed out. There were baked goods andstab repeatedly with T-pins! Everyone kept theirs
candies galore. We all would get fat and sometimeslong after the holiday season and I even had a few
sluggish. But the job was still the job and the dailyrequests for more from other group's supervisors. I
stress was still lurking about. So I decided to doguess it just goes to show that for stress relief,
something a little different.something with a face works better than a mere
There were about a dozen people in our group.squeezy ball. Hmm, now if I could just find little
Inspiration struck. I bought a cheap 3 ft. artificialchocolate people to bite.